Kardinal Privacy Policy

We collect personal and technical information to help us improve our website and respond to your enquiries.

Information you may voluntarily provide includes:

• Your name, email address, phone number, and any details submitted through our contact or enquiry forms

Information collected automatically includes:

• Browser type, device details, IP address, referring site, and pages viewed on our website
• This information is anonymised and used in aggregate form

Note: This website is intended for individuals aged 18 and above. We do not knowingly collect data from users under 18

Your information may be used to:

• Respond to questions, feedback, or other forms of communication
• Improve website functionality, performance, and user experience
• Analyse web traffic and site usage for internal purposes

We retain your information only for as long as necessary to fulfil the purposes outlined above or as required by law.

We do not sell, rent, or trade your personal data for marketing purposes.

Your personal information may be shared:

• With trusted third-party service providers for website maintenance and analytics
• With affiliated entities within our corporate group, where relevant
• If required by law or to respond to legal obligations, protect our rights, or prevent fraud

All third parties handling your information are required to follow applicable data protection regulations and maintain strict confidentiality.

We are committed to ensuring that your personal information remains accurate, complete, and up to date.

Depending on your jurisdiction, you may have the following rights:

• Access – You can request a copy of the personal data we hold about you.
• Correction – You may ask us to correct or update inaccurate or incomplete information.
• Deletion – In some cases, you may request that we erase your personal data.
• Objection or Restriction – You may have the right to object to or restrict how we process your personal data.
• Portability – Where applicable, you may request to receive your personal data in a machine-readable format for transmission to another controller.
• Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.

Please note that not all rights apply in all jurisdictions, and exercising certain rights may limit our ability to respond to your enquiries or provide certain services.

If you are located in the European Union, United Kingdom, or other regions with applicable data protection laws, you also have the right to lodge a complaint with your local data protection authority.

You may also contact Malaysia’s Department of Personal Data Protection (JPDP) or lodge your complaint through the Personal Data Protection System (SPDP).

We apply reasonable technical and organisational measures to secure your personal data against loss, misuse, or unauthorised access.

Any third parties with access to your data must also implement adequate security practices.

Information collected through our website may be transferred to and processed in countries outside of Malaysia. When this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable law.

We may update this Privacy Policy occasionally. Any changes will be posted on this page. Continued use of our website after updates are made indicates your acceptance of the revised policy.